Frequently Asked Questions

String lights can be found in many scenarios, such as Christmas parties, weddings, school parties, or patios. With the addition of some control of the flashing lights, color, brightness changes, etc., it brings a different experience to our life. Smart string lights are developed on the basis of these ordinary string lights. With the development of the Internet of Things, smart string lights are added to the Internet of Things technology, more powerful. Smart phone app control, timer function, color control, brightness control, preset mode, interaction with music, plus intelligent voice system.
Our smart string lights use Tuya’s IoT technology. Customers can use Tuya’s free-code app development model to quickly set up their own branded app and use cloud services using Tuya’s complete IoT ecosystem technology. And our hardware solutions solve more specific problems of product design and functionality.

Traditional lighting brands have a misunderstanding about intelligent lighting products, they think this is a high-tech industry, no technical strength, can not achieve their own brand building. In fact, it is very simple to develop your own brand of intelligent lighting products. Because Tuya or similar IoT providers, has put the software function solution there. Together with hardware solution factories like us. The brand only needs to understand what our hardware can do first. Then add the product design, adding their own brand features. You can easily complete the creation of your own brand of intelligent lighting products. Now many small brands of e-commerce, a few people can create their own brand of intelligent lamps and lanterns. The future of traditional lamps and lanterns must slowly approach the intelligent lighting products.

Super Easy!!

The real reason why many traditional lighting brands shy away from smart lighting is the perception of the technology. With a Tuya developer account, it’s easy to develop your own app to control your own brand of lights, Smart String light, Smart Pathway Light, and other smart lights. The development model is like a building block process. Visual, modular, just sign up for an account, pay a fee, and you can quickly build your own app. Our smart lights can be controlled with your app.

As long as the brand, will have to do their own brand characteristics of the product. Not the same as other people’s products. The hardware solution we provide is to complete the implementation of Tuya IoT functions. In addition to our own product design, customers can make all their own demands on the appearance and functionality of the product. We will work with the brand to develop your product. We do not only provide functional solutions, but also complete prototypes, tests, production, processing and technical solutions for our customers.

If the customer provides the product design, the customer owns the design of the product. In the production process, we encounter some product processing, material innovation, etc., which are our research results. We will apply for the relevant patents. At present, we have a number of our own design and production patents, to help customers solve the problems of product production.

This is a problem that many new customers encounter, because from traditional lamps, or new customers who have not engaged in the development of lamps, will be relatively unfamiliar with the development process of intelligent lamps. In fact, this process is not complicated. We have existing hardware solutions for our products, and Tuya also has a software solution. New customers can refer to the existing solutions, add, subtract and modify some operation, function and other issues, it is very easy to solve the problem. In terms of product design, customers can design their own appearance according to the characteristics of their brand. We will make technical evaluation of the design, for example, the appearance of a light bulb, we will evaluate its production process, prototype, test, etc. After solving the details of the production process, we will proceed to trial production, mass production, etc.

As a leading manufacturer of Tuya smart hardware, we provide many small sellers with services beyond our products. That’s why many e-commerce sellers choose us. In addition to hardware solutions and software guidance, we can provide labeling, series number management, warehousing and other services to our small business customers.

In addition to technical issues, small business customers are also concerned about after-sales issues. We offer a 12-month product warranty. This allows small business customers to provide their customers with a 12-month warranty on their products.